HI! I'M LOUISA
Louisa Harvey (Founder and Technical Director) based in the UK and The Netherlands
founded Harvey Medical Consulting in 2012, having worked in the pharmaceutical and medical device industry for over 15 years. She is passionate about usability of medical devices and, in 2018, co-founded Medical Human Factors Network whose mission is to raise the bar of human factors work in the UK. Louisa spends time both in the UK office and The Netherland's office.
Louisa also regularly presents at international conferences on the subject of device usability and ethics. Louisa has an MSc in Industrial Pharmaceutical Science and is an accomplished moderator, facilitating on average 600 interviews a year. Her project experience spans across many different products areas, from hand-held autoinjectors through to large surgical systems. Louisa’s personable, can-do attitude and determination to get to the bottom of clients’ business questions, ensure that every project is a success!
HI! I'M ALPER
Alper Hulusi (Managing Director) based in the UK and The Netherlands
joined Harvey Medical in early 2020 and brings with him over 25 years of experience as a specialist qualitative researcher. Following his Masters degree in Sociology of Education, his career began as a Social Policy Researcher working at the National Centre for Social Research, TNS-BMRB, a decade as a freelance qualitative researcher, and then as Research Director at Creative Medical Research.
Alper’s experience and expertise span many diverse areas, having specialised in medical devices research for almost a decade. Alper’s skilful moderation, project design and insights have facilitated some of the top medical device manufacturers to better understand how to design, develop and market their devices. His expertise span across the entire product development lifecycle, form early stage ideation through to post-market insight, working in partnership with clients to ensure their business objectives are always met.
HI! I'M ELLA
Ella (Senior Human Factors Specialist) based in the UK
Ella studied Ergonomics (Human Factors) at Loughborough University where she completed a placement year working at Bentley Motors Ltd. After graduating Ella worked for PDD for 3 years before joining Harvey Medical in 2019. She enjoys working on a variety of medical device projects across the UK, US and Europe ranging from facilitation of in-home exploratory studies to preparation, moderation and reporting of in-depth summative evaluations.
Ella is passionate about human factors and has a strong desire to understand users needs, preferences, and motives in order to aid the development of safe and impactful medical devices.
HI! I'M JULIE
Julie (Senior Human Factors and Market Research Specialist) based in the UK
Julie joined Harvey Medical in 2014 and is a very experienced member of the team, providing clients with expert moderation, observation and reporting, as well as second to none project management.
Julie’s passion for qualitative research is immediately evident, as well as her particular interest in researching vulnerable populations. Julie’s early academic background, having graduated from the University of York with a BA in English, makes her an expert report writer, providing clients with concise, insight-packed and actionable written and verbal findings.
HI! I'M BEANT
Beant Kaur Dhillon (Usability Associate) based in The Netherlands
Beant is a Senior User Researcher and Usability Consultant with approximately 10 years experience. Having worked with the likes of Philips, Adidas and Ultimaker, as well as many medical start-up companies, Beant has led end-to end user research and usability projects on a broad range of medical product, systems and apps, across the globe. These include systems for imaging (Interventional X-Ray, CT, MRI, digital pathology), patient monitoring, shared decision making for cancer treatments, oral healthcare, sleep and respiratory care, neonatal care, mental wellness, games for therapy (Anosmia, cerebral palsy), etc. Beant is a well-respected user research trainer and also assists companies to set-up user research and user-centered design processes.Her projects have been with companies such as Philips, two medical-start-ups, a healthcare non-profit organization, a serious gaming company, and a pharmaceutical client in Switzerland. Beant likes working on a variety of projects, especially those involving front-end discovery and user research, and conducting co-create workshops.
HI! I'M BECKY
Becky (Human Factors and Market Research Specialist) based in the UK and The Netherlands
Becky (Human Factors Researcher) joined Harvey Medical in 2020. She helps the team by recruiting participants, observing studies, completing data capture and reporting.
Becky found her passion for qualitative research through her degree, graduating from the University of Leeds with a BA in Sociology. The degree taught her the fundamentals and importance of ethics, whilst giving her first-hand experience in qualitative research.
She is a keen learner, taking pride in what she does and is eager to complete work to a high standard.
HI! I'M CHRIS
Chris (Human Factors and Market Research Specialist) based in the UK
Chris has been working within the medical device usability testing and quality management field since 2012. She previously worked for Medical Device Usability (now Emergo by UL). Chris plays a fundamental part in all of our projects from recruiting the patients and Healthcare Professionals, observing studies and completing data capture. Chris conducts the most stringent recruitment process in the world.
Chris’s passion lies in ensuring that the right patients and healthcare professionals are at the heart of the medical device design process and ensures that all our data are captured correctly ready for data analysis by another member of the team.
HI! I'M KULLY
Kully (Head of Operations) based in the UK
Is a crucial member of the Harvey Medical team! Kully keeps all aspects of Harvey Medical running smoothly, and acts as the first of point of contact for all queries.
She manages all the resourcing and logistics for studies, as well as the bookings and management of The Hubble, our in-house viewing facility.
Kully’s focus and dedicated approach underpin Harvey Medical’s success, ensuring that accounting and logistical aspects of business are optimised.