KELLEY KENDLE
CEO
Kelley brings a wealth of executive experience in service-based businesses targeting medical device and pharmaceutical companies. She previously held executive positions as President and CEO of Synchrogenix (a subsidiary of Certara), Chief Solutions Officer of Certara, a pharma-focused strategic regulatory services business, and as CEO of a European Medical Device CRO.
Kelley prides herself on leading an organisation which breeds a culture of creativity and positivity to drive new solutions for our clients and patients.
LOUISA HARVEY
Principal & Founder
Louisa founded Harvey Medical Consulting in 2012, having worked in the pharmaceutical and medical device industry since 2004. She is passionate about usability of medical devices and, in 2018, co-founded Medical Human Factors Network whose mission is to raise the bar of human factors work in the UK.
Louisa also regularly presents at international conferences on the subject of device usability and ethics. Louisa has an MSc in Industrial Pharmaceutical Science. Her project experience spans across many different products areas, from handheld auto-injectors through to large surgical systems. Louisa’s personable, can-do attitude and determination to get to the bottom of clients’ business questions, ensure that every project is a success!
ALPER HULUSI
Head of Medical Device Market Insights
Alper joined Harvey Medical in early 2020 and brings with him over 25 years of experience as a specialist qualitative researcher. Following his Masters degree in Sociology of Education, his career began as a Social Policy Researcher working at the National Centre for Social Research, TNS-BMRB, a decade as a freelance qualitative researcher, and then as Research Director at Creative Medical Research.
Alper’s experience and expertise span many diverse areas, having specialised in medical devices research for almost a decade. Alper’s skilful moderation, project design and insights have facilitated some of the top medical device manufacturers to better understand how to design, develop and market their devices. His expertise span across the entire product development lifecycle, form early stage ideation through to post-market insight, working in partnership with clients to ensure their business objectives are always met.
NATALIE SHORTT
Human Factors Technical Lead
Natalie joined Harvey Medical in 2021 and has many years’ experience in usability engineering as it applies to medical devices. This primarily consists of managing client documentation and HFE timelines as they relate to the wider development process for a device.
Uniquely, Natalie enjoys use-related risk analysis and task analysis(!), stating these activities are the pinnacle of an adequately tailored usability engineering process. Natalie has a BSc from Loughborough university in Human Factors and is currently a member of the BSI and ISO committees that oversee standards related to risk management of medical devices.
BECKY GREEN
Senior Human Factors and Market Research Specialist
Becky joined Harvey Medical in 2020. She provides clients with moderation, observation, reporting, documentation, as well as project management.
Becky found her passion for qualitative research through her degree, graduating from the University of Leeds with a BA in Sociology. The degree taught her the fundamentals and importance of ethics and research. Becky is passionate about improving medical devices and establishing unmet needs.
Becky has completed multiple courses, including The Human Factors and Usability Engineering File and The Art of Moderation. She has also worked for another Cambridge-based design and development consultancy, providing Human Factors research, Market research and usability engineering file documentation.
ROBIN HUEDEPOHL
Senior Human Factors Specialist
Robin joined Harvey Medical in 2021 having completed a BSc in Psychology and MSc in Clinical Neuropsychiatry from the University of Birmingham, giving her a comprehensive understanding of conditions ranging from epilepsy and sleep disorders through to neurodegenerative disease.
At Harvey Medical, Robin supports clients at all stages of the Human Factors process including project management, regulatory documentation, moderation, observation, and reporting. She is bilingual, speaking both English and German, and loves moderating in both languages!
KIM LIM
Human Factors Researcher
Kim joined Harvey Medical in 2022, having worked as a Physiotherapist in the NHS for 6 years. During this time, Kim encountered many medical devices with usability issues, and decided on a career change. Having graduated from Loughborough University in 2022 with an MSc in Ergonomics and Human Factors, Kim’s is focusing on establishing herself in the human factors space.
Kim is a driven and focused team player with a pragmatic and organised approach to research, combined with a personable approach.
NATHAN BROWN
Human Factors Researcher
Nathan joined Harvey Medical in 2022, and provides assistance with moderation, observing, reporting, documentation and research, with an emphasis on HFE regulation of medical devices.
Nathan studied Materials Science at the University of Oxford, where, during his MSc research project, he designed a microchannelled neural interface for the peripheral nervous system. This gave him a strong research ethic, a clarity of thought when it comes to report writing, and a true insight into the world of medical device design.
He is passionate to learn more about Human Factors, and to use his skills to improve the usability of medical devices, and as a result, the lives of the users.
LISA BOUTTELL
Operations Manager
Lisa joined the Harvey Medical team in 2023, assuming the position of operations manager. Prior to Harvey Medical, Lisa was the a practice manager of a healthcare centre for almost four years. She also has a wealth of experience in human relations and training.
At Harvey Medical, Lisa assures that each project is able to progress efficiently, whilst also helping with recruitment, and the management of the viewing facility.
Lisa grew up in Sawston, and can offer local insights to clients, whilst providing a familiar face for participants.
VINCENT LAVAL
Market Insights Interviewer (FR)
Vincent provides moderation, simultaneous translation and analysis support for Harvey Medical when conducting research in French speaking markets. His background includes a master's degree in mechanical engineering and a research master's degree in fluid dynamics.
Vincent brings a wealth of experience to Harvey Medical, having researched and simultaneously translated many interviews, ranging from human factors sessions with complex devices to more traditional market insights sessions. Vincent has a dynamic and sensitive approach, with great attention to detail, and ensures all research sessions run smoothly and get to the crux of the issue or device that is being explored.